Faxback NET SatisFAXtion 9.0 - Fax Server Manual Uživatelský manuál stáhnout pdf (Strana 66)

applicationdoesnotautomaticallyprint,conversionwillfail.

Resolution:



Thiscouldbecausedbyseveralthingsincluding:

● Printto action was incorrect. Reinstall the application or contact the application's          

publisher.

● Application is in an error state and needs user intervention to proceed. Consult the             

application's documentation to determine how to resolve this. It is recommended to           

disable any automatic updating of the application, since this typically needs user           

intervention.

● 

Onceyouhaveclearedtheerrorstate,trythisstepagaintoinsureitfunctionsproperly. 



IfManualTestingDoesn’tRevealtheProblem

If manual tests don't indicate what the problem is, it is useful to put NET SatisFAXtion into                

application mode. In order to put NET SatisFAXtion into application mode, please see 2.3.2 NET              

SatisFAXtionServicefordetails.



Once NET SatisFAXtion is running as an application, submit a file to it via your normal methods.                

When the server receives the message, you will be able to see the corresponding application              

openonthefaxserver,openthedocument,printandclose.



2.6.6.5CommonIssues



AdobeAcrobat

YoumustrunAcrobatandacceptitslicenseagreementbeforeitwillfunction.

Always disable automatic updates or you will see conversion failures when a newer version is              

released.



DonotsubmitPDFscreatedbyanewerversionofAdobeAcrobat.



DonotsubmitPDFsthatarelockedorprotected.



MicrosoftWord

YoumustrunWordandenteryourinitialsbeforeitwillfunction.



It is not uncommon for Word to corrupt its Normal.dot template, particularly with Word 2000.              

SeeMicrosoftKB291352.



WordPerfect

WordPerfectisknownnottosupportthe“printto”action.



MicrosoftWordViewer/ExcelViewer

BothoftheseViewerapplicationsareknownnottosupportthe“printto”action.



MicrosoftSnapshotViewer

Doesnothandlelandscapedocumentsproperly.



2.6.8AutoPrint

While more commonly used to print inbound faxes, Autoprint can also be used to print outbound               

faxes.See2.5.4.1ConfiguringExportaboveforconfigurationdetails.



2.7Reporting



Thereportingfunctionallowsyoutoviewthetrafficonagivenserverinbothtableandgraphicalviews.



The Reports utility can be accessed from Start ⇨ Programs ⇨ NET SatisFAXtion ⇨ Reports or from the                 

Administration program under Tools ⇨ Generate Report. If run from the Start menu, you will need to log                 

intotheserverbeforerunningreports.



ProprietaryFaxBack,Inc.2014 66

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